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FAQ.

Welcome to our FAQs section, where we address common queries to provide clarity and insight into our services at Grace Palliative & Hospice Care. Whether you're seeking information on the difference between palliative and hospice care, the scope of services we offer, or how we support patients and families emotionally and spiritually, we're here to provide informative answers to your questions. Explore our FAQs to learn more about how we prioritize comfort, dignity, and holistic well-being throughout the care journey.

  • What's not included in hospice care?
    Excluded from hospice coverage are: Treatment aimed at curing a terminal illness or any unrelated condition, unless the latter contributes significantly to symptom escalation. Prescription drugs and supplies for treating illnesses or conditions not directly related to the hospice diagnosis. Costs associated with room and board in nursing homes or hospice residential facilities. Emergency room visits, inpatient facility care, or ambulance transportation, unless specifically authorized or coordinated by the hospice team.
  • When is it time for hospice?
    Consider hospice care not only for those bedridden or in their final days of life; its benefits are most pronounced when initiated early. This proactive approach allows patients and their families to access the myriad advantages of hospice care for an extended period, provided they meet the medical criteria. Hospice should be contemplated when: There is a significant deterioration in physical and/or cognitive health despite medical interventions. This might manifest as heightened pain or other symptoms, substantial weight loss, severe fatigue, breathlessness, or weakness. The aim is to enhance comfort and forgo the often debilitating treatments that have proven unsuccessful in curing or halting a life-threatening illness. Physicians estimate a life expectancy of six months or less. The individual has reached the end stage of Alzheimer’s or dementia.
  • What services does hospice provide?
    The typical hospice service offerings align with Medicare requirements, ensuring essential care for managing the primary illness: The dedicated care team's time and expertise, including visits from the hospice physician, nurse, medical social worker, home health aide, and chaplain/spiritual adviser. Medications for symptom relief, notably pain management. Provision of necessary medical equipment like hospital beds, wheelchairs or walkers, and supplies such as oxygen and bandages. Access to additional therapies like physical and occupational therapy. Any other Medicare-covered services deemed vital for addressing pain and other symptoms related to the terminal illness, as recommended by the hospice team. Grief and loss counseling for both the patient and their loved ones, recognizing the potential for anticipatory grief. Family members can access counseling for up to 13 months following a loss.
  • Who pays for hospice care?
    The majority of hospice patients qualify for Medicare, which comprehensively covers hospice care and services. Hospice services typically entail no deductible under Medicare, although there might be nominal co-payments for prescriptions and respite care. Similarly, Medicaid in most states offers comparable coverage. While many privately obtained health insurance plans, such as those acquired through employers or state or national exchanges, include a hospice benefit, the scope of coverage may vary from Medicare and among different plans. Military families are covered for hospice through Tricare, while the Veterans Health Administration provides hospice services directly or through partnerships with local community hospices. Veterans enrolled in the VHA Standard Medical Benefits Package are eligible for hospice care without any co-pay. For those without insurance coverage, hospices accept private payment, known as "self-pay," as an alternative option.
  • Where is hospice care provided?
    Hospice care extends to patients wherever they reside. Services are administered in various settings, including the patient's private residence, a family member's home, assisted living facilities, nursing homes, or occasionally, hospitals. Certain hospices operate their own long-term residential centers where care is delivered. In such cases, patients and their families are responsible for covering residence-related expenses, akin to any other household. Should a patient require round-the-clock care, hospices may transfer them to a dedicated inpatient facility temporarily to address symptoms, aiming to reintegrate them back into their home environment afterward.
  • Extensions, discharge, and revocation.
    Hospice care operates within specific benefit periods. Patients can receive hospice care for two 90-day periods initially, followed by an unlimited number of 60-day periods. While medical eligibility typically hinges on a physician's assessment indicating a life expectancy of six months or less, neither the patient nor the physician faces penalties if the patient lives beyond this timeframe. Recertification is possible as long as the patient remains medically eligible. Occasionally, a patient's condition under hospice care stabilizes or even improves to the extent that they no longer meet the medical eligibility criteria. In such instances, the patient is "discharged" from the hospice program, and their Medicare benefits revert to their pre-hospice coverage. Some hospice patients may opt to pursue curative therapies, such as participation in a clinical study for new medications or procedures. To do so, the patient must withdraw their hospice care selection, known as "revocation." Patients who are discharged or choose to leave hospice care can re-enroll without penalty whenever they meet the medical eligibility criteria again.
  • How does your team support the emotional and spiritual needs of patients and their families?
    Our team understands the emotional and spiritual challenges that patients and their families may face during their care journey. We provide compassionate support through counseling, spiritual care services, and access to resources that address the emotional, psychological, and existential aspects of illness and end-of-life care.
  • How does Grace Palliative & Hospice Care ensure the comfort and dignity of patients during their care journey?
    At Grace Palliative & Hospice Care, we prioritize the comfort and dignity of our patients through personalized care plans, compassionate support, and open communication. Our team is dedicated to ensuring that patients and their families feel respected, supported, and empowered throughout their journey.
  • What is palliative care, and how does it differ from hospice care?
    Palliative care focuses on improving the quality of life for individuals facing serious illnesses by managing symptoms, providing pain relief, and offering emotional and spiritual support. Hospice care, on the other hand, is specifically for individuals with a terminal illness and focuses on comfort care in the final stages of life, typically when curative treatments are no longer pursued.
  • Paying for hospice care.
    The majority of hospice patients are eligible for Medicare, which comprehensively covers all aspects of hospice care and services. While there's typically no deductible for hospice services under Medicare, there may be a minimal co-payment for prescriptions and respite care. In most states, Medicaid offers similar coverage. It's worth noting that Original Medicare covers hospice even if you're enrolled in a Medicare Advantage Plan. If you have supplemental insurance, such as a Medicare Advantage Plan or Medicare Part B with additional premiums, it's advisable to confirm with your hospice organization before canceling any supplemental insurance policies. While the original Medicare hospice benefit covers costs associated with hospice care for the primary hospice diagnosis, ongoing treatment or medications for other health issues unrelated to the primary diagnosis may not be covered by the hospice provider, and your supplemental policies might cover these expenses. Some Medicare Advantage plans may also cover the cost of certain caregiving services beyond those provided by Medicare-only coverage. It's recommended to verify directly with the Advantage Plan policy holder to determine if additional services are covered. For further details about hospice care and Medicare Advantage, you can visit https://www.medicare.gov/what-medicare-covers/what-part-a-covers/how-hospice-works. Many privately obtained health insurance plans, such as those provided by employers, include a hospice benefit, but the extent of coverage for hospice care and services may vary from Medicare and among different plans.
  • What types of services are included in your hospice care plans?
    Our hospice care plans encompass a wide range of services tailored to meet the unique needs of each individual. These services may include pain management, symptom control, emotional and spiritual support, assistance with activities of daily living, and coordination of care among healthcare providers.
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